We’re always on the lookout for new team members!
WHO WE ARE
Mackenzie Gartside & Associates is an award-winning mortgage broker team located in downtown Courtenay. Our mission is to help people get the best possible mortgage to achieve their housing, family and financial goals. That means we’re passionate about providing incredible support and service to our clients as they tackle big financial and life decisions.
Our firm is one of the top mortgage brokerages in Canada, and we’ve won the Comox Valley Record newspaper’s Reader’s Choice Award every year since the contest began in 2016.
WHO WE’RE LOOKING FOR
- Do you thrive in a fast-paced and dynamic work environment?
- Do you enjoy helping others stay organized and meet deadlines?
- Do you really like making lists?
- Have you been the project manager for every group homework assignment you’ve ever had?
- Do you like using software tools and systems to keep your life organized?
If you’re nodding along as you read the questions above, then you might be the perfect person we’re looking for!
We’re currently hiring for 2 positions.
Customer Relations Assistant
Our customer relations team are our front-line service people. In this role you will greet clients arriving for appointments, take incoming calls, help schedule appointments by phone or email, answer basic questions and ensure all mortgage-specific inquiries get routed to the right person on the team. You will also manage ongoing customer relations, checking in at regular intervals to ensure clients are happy with their mortgage experience, managing email and social media outreach campaigns, and much more.
Broker Assistant
Our broker assistants work directly with our mortgage consultants to assist with active mortgage deals as they proceed from initial client appointment through to funding. Broker assistants are responsible for a variety of organization tasks such as saving email attachments and scanning customer paperwork, writing follow-up emails, preparing forms, ordering appraisals and coordinating with lawyer offices and realtors to ensure the mortgage process goes smoothly. And once a mortgage is complete, broker assistants also ensure the software systems are updated, the file is audited and then filed for storage.
WHAT WE OFFER – COMPENSATION AND BEYOND
We are focused on building a great team of people who are excited to work together, take on challenges and grow our business into the future. We offer competitive compensation that exceeds the living wage for the Comox Valley – as a new assistant you would start between $22-25 per hour based on your skills and previous related work experience. We also believe in rewarding talent and hard work with recognition and performance bonuses.
Beyond that, we we offer the following extras:
CAREER PATH
We want people who are excited for a career, not just a job. All of our positions have opportunities for promotion and career growth, and we believe in investing in our team members with training and support to expand their knowledge and take on more responsibilities.
GROUP BENEFITS
Though we’re a small team, we feel strongly that everyone deserves health and benefits coverage and so we have a strong group benefits plan available to all team members.
GREAT TEAM ENVIRONMENT
We believe that work should be fun, exciting and rewarding (both emotionally and monetarily), and so we have regular outside-the-office activities for team members and family. These range from summer BBQs to dinner parties to client/staff appreciation events and even the occasional spa day.
WHAT SHOULD YOU DO NEXT?
If you’ve made it this far and you’re excited to find out more, send us an email today!
Send an email to kevin+resume@comoxmortgages.com with the following:
- Subject line: I want to join the team
- Email body: Provide a convincing and compelling argument for why you’ll be a strong addition to our team. Be creative. Support your argument by describing some life experiences you’ve had that demonstrate your strengths.
- Attachments: Your resume and cover letter as PDFs